Company Policy

Canceling an Appointment:

Absolutely not refunds and all the appointments have to be canceled within the 24 hours notice timeframe. Please contact the VIP Laser via phone call, text or email AT LEAST 24 hours prior to your scheduled appointment date and time to avoid cancellation fees*. Failure to cancel within the required time will result in a fee of $25.00 being charged to the credit card on file.

A No Show is considered failure to cancel or failure to show for a scheduled appointment, a fee of $25.00 will be applied to the credit card on file.

No Shows and Late Cancellations (24 hours+) Initially, clients who schedule an appointment and simply DO NOT show up or cancel within the allotted timeframe of 24 hours will be required to leave a deposit of half (50%) of their scheduled session total in order to reschedule their next appointment.

Deposits:

Client’s who prepaid for Package Deals Clients who have prepaid for package deals who are No Shows or have Late cancellations for their scheduled appointments will automatically be deducted the cancellation fee from the package balance and must pay the balance in order to continue treatment.

New Clients are required to leave a $25 deposit to make any appointment. It is to confirm the time reserved for you and the professional. If a new client fails to cancel or reschedule their appointment date within the 24 hour time-frame they will forfeit ALL limited-time pricing offers, monthly special promotions, discounts or coupons. We reserve the right to refuse appointments to any client who has demonstrated disregard of our cancellation policy.

Coupons or Vouchers:

Promotional value expires 120 days after purchase. Amount paid never expires. Appointment required. Limit 1 per person, may buy 1 additional as gift. Limit 1 per visit. Valid only for option purchased. All goods or services must be used by the same person. New clients only. Mandatory service fee equal to 20% of the full service price added at time of service; fee will not exceed $100. Merchant's standard 24 hr cancellation policy applies.

I understand the cancellation policy and agree to its terms. I agree to be charged in the amount indicated via debit/credit card if I fail to follow the cancellation policy as stated by terms set by VIP Laser.